How Working From Home Makes Company Culture Blossom

If vulnerability precedes trust — good things happen.

Despite what most people think, the ability to work from home isn’t a perk of a company culture steeped in trust — it’s a driver for it.

New York Times best selling author Daniel Coyle provides a valuable observation as to why.

“Vulnerability doesn’t come after trust — it precedes it,” he says in his book, The Culture Code.

Since March 2020, many employees have been more vulnerable than ever before. The COVID-19 pandemic forced a blurring of the lines between our work personas and private personas — a deliberate divide we put in place to guard the things we’re not willing, or able, to share with colleagues.

Like the fact you still live at home with Mum and Dad — when you’re forty-five. Or that the amazing flatmates you always speak of are actually cats. Or that you’re a Seahawks fan only when chatting to your Seattle based boss, but a New England Patriots tragic at all other moments.

As much as the blurring of personas has been forced by the pandemic keeping us at home, its also been accelerated by the ubiquitous adoption of video conferencing technology. When combined, we are, quite literally, opening a window into our private lives like never before.

Previously hosted in the work persona territories of conference rooms or neutrality of cafes, meetings have migrated to the places most personal to us — our kitchens, living rooms, studies, bedrooms. Our homes.

Suddenly, that early morning meeting unintentionally acquaints colleagues with your adoring Mum and Dad, asking if your superhero pyjamas can be washed, oblivious you’re on a team call. Or perhaps regrettably introduces workmates to your cursing husband as he wanders through the background in desperate search of car keys.

Working at home with video-based collaboration and meeting tools switched on is the first time many of us have allowed…

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